Hybrid Vehicle Maintenance Frequently Asked Questions in Highland Park, IL
Before you become the proud owner of a hybrid Kia, take the opportunity to satisfy your curiosity about its maintenance requirements. If this is your first foray into the world of hybrid vehicles, you’ll be happy to learn that there won’t be many variations from your usual routine! Our certified technicians in the Service Department at McGrath Kia of Highland Park can give your car the specialized care that it deserves.
How Long Does a Hybrid Battery Last?
If you are considering a Sportage Hybrid, Sorento Hybrid, or Carnival Hybrid, you may be wondering what kind of battery maintenance to expect. Since the battery in a hybrid model is responsible for supporting the engine, it is designed to be more durable than the unit in a typical car. Kia’s New Vehicle Limited Warranty covers hybrid batteries for up to 10 years or 100,000 miles1, a true testament to their longevity. You can encourage this dependability by cultivating responsible habits during your I-294 commute. Avoid extreme temperatures when possible and drive the car regularly to give the battery a chance to recharge.
Do Hybrid Vehicles Require Oil Changes?
Since your hybrid car includes an engine as well as an electric motor, it still needs oil to lubricate the powertrain and prevent overheating. On average, the oil should be changed every 7,500 miles or six months. If you frequently drive in harsh weather or encounter stop-and-go traffic on the way to Highland Park, this timeline will be shorter. With the additional support of an electric motor, some of the stress is taken off the engine, so you are likely to be pleasantly surprised by your Kia’s decreased oil consumption. Before your next trip to Rosewood Park, browse through our service specials for exclusive offers and coupons.
Are There Any Extra Repairs Needed For Hybrid Vehicles?
Many of the regular services that you are used to will carry over when you switch to a hybrid Kia. Every 7,500 miles, the tires should be rotated to evenly distribute wear between them. Hybrid vehicles utilize regenerative braking, which means that it is wise to replace the brake pads at least every 25,000 to 70,000 miles. It’s also important to monitor the level and condition of the transmission fluid, brake fluid, and coolant. Our experts are careful to stay up-to-date on the latest models, features, and diagnostic tools, so they will be able to identify any potential issues during routine inspections. The recommended maintenance timeline varies by model, so refer to the Owner’s Manual to see when you should schedule a service appointment with our team at McGrath Kia of Highland Park!
Research Your Hybrid Kia's Service Intervals!
Dealership Information
Testimonials
“ I’ll give a thousand stars if they have it. This is for service department and this is my first review in my life. So friendly and excellent service. I bought a car from a Lincolnwood dealer but they didn’t have great service, so I took my car to McGrath Kia in Highland Park for service under warranty and they did an excellent job! I would recommend! ”
“ Had a great experience with Nicolas, he helped me buy our families first Kia! ”
“ After having terrible experiences at two other Kia dealerships (including a frustrating bait-and-switch), I was ready to give up. Then I found went to McGrath Kia. I knew exactly which vehicle I wanted, they actually had it in stock, and best of all we got the entire deal done before I even stepped foot on the lot. When I arrived, there were no games and no surprises. I was in and out in under an hour. A huge thank you to Tracey and Wayne for being super helpful, polite, and transparent. If you want to avoid the typical dealership headaches, save yourself the time and just come here first. ”
“ Bought a new K4 from Pejman. He was awesome to work with and very accommodating. The easiest experience I ever had leasing a car. Thank you Pejman! ”
“ Nick was fantastic to work with at McGrath Kia of Highland Park. He was knowledgeable, straightforward, and incredibly responsive throughout the entire process. I really appreciated that he took the time to answer all of my questions without any pressure and made sure I felt confident in my decision. Highly recommend this dealership! ”
“ Good deals ”
“ Pejman (and GM Greg) were absolutely incredible to work with. I would absolutely recommend buying with them. They are kind and honest folks and went above and beyond to help me get the exact car I was looking for and handled everything quickly and efficiently. ”
“ Jackie went above and beyond to take over and help me get resolution with Kia Corporate when my new car was experiencing technical issues. She made sure that I was in a comfortable loaner car with AWD for the winter until I could get my car back and regularly updated me with the status of my repair. She also provided me with helpful guidance on how to effectively connect with Kia directly as well. Jackie provided a level of service I didn't know I could expect from a dealership. ”
“ Great experience. Nicolas was very helpful and patient. If you’re looking for a Kia go see Nicolas. ”
“ Mike Delaney was awesome! Great experience upgrading Sorento models after 10 years. Thank you Mike! ”
“ Wayne, Mike and Vesko were all extremely helpful, thorough and kind. Very happy with my 2026 Sportage. ”
“ I already left a five star review from another account, but I wanted to come back and say this just for JACKIE PIERCE. She is just amazing! From my first call she handled everything with such calm and care. Nothing felt stressful. What others couldn’t get done, she took care of right away. She’s an expert and knows her way around the dealership. I left feeling relieved and very grateful. KIA is lucky to have her. If you get the chance to work with Jackie, you’ll be glad you did. ”
“ Absolutely everyone I encountered there was so kind and attentive. They made it so easy to drop off my car, get a great loaner and keep in touch. I’m truly not going anywhere else from here on out! Thanks Jackie and Scott!! ”
“ We had an outstanding experience at McGrath Kia of Highland Park, and I can’t say enough good things about Greg and Jarek. From the moment we walked in, they treated us with genuine respect, kindness, and professionalism. There was absolutely no pressure—just honest communication. Greg and Jarek (Jerry) had a truly top-notch demeanor. We were treated extremely well and felt confident in our decision. I would absolutely recommend anyone looking for a car to work with them—you won’t be disappointed! Thank you both—I’m going to greatly enjoy my new car! 🚗✨ ”
Wayne is the guy!
“ Wayne is the guy! Super laid back and on top of his game. No games, no garbage, just a straight shooter who will tell you how he sees it. ”
“ Nicholas was an excellent salesperson at Kia—friendly, professional, and genuinely helpful throughout the entire process. He took the time to answer all my questions, made everything easy and stress-free, Highly recommend working with Nicholas if you’re looking for a great car-buying experience! ”
“ I took my car in for some recalls and they took care of everything in just a few hours. I was dropped back home instead of waiting on site and when the car was ready they offered to pick me up. Great service all around. ”
“ Highly recommend Kia McGrath in highland park. Great service. Great staff. Go get your car serviced with them. And if you don’t have a car, go buy one from them! I’m Always in and out when I need an oil change! Thank you Jackie at service!! ”
“ Nicholas at McGrath Kia of Highland Park was extremely helpful throughout our process. He was responsive, patient, and answered every question we had. I'd definitely recommend working with him! ”
“ My car was transferred to this dealership from another Mcgrath location. The customer service and follow up from the service team at this dealership has been amazing to say the least. Breana, Joe, Tristan, And Jackie have kept me in the loop every step of the way and return my calls the same day or at least within 24 hours. They are honest and transparent it's refreshing to have this type of quality service. Thank you. ”
“ Mike Delaney was awesome!!! After owning a telluride for 6 years, he taught me 100 new things about my car that I never knew. Patients, friendly and knowledgeable. Thank you so much Mike. ”
“ Thanks Mike Delaney for my new Sorento. ”
“ Jackie Piece is the best...she was very knowledgeable and prompt at solving my issues and concerns. I recommend her great customer service and recommend the Highland Park dealership to anyone who wants the best customer experience. All employees at this dealership are fantastic hard workers. Under new dealership this Highland Park Kia tops any other dealership I've experienced. They are kind and considerate. I've read previous reviews from retrospective reviews about racism and I rebut those comments because I am an African American man and my experience with this dealership was exceptional well and fairly treated. This is the dealership that works with you and guaranteed satisfaction is the end result. ”
Jackie Pierce and Jose are the best and were very
“ Jackie Pierce and Jose are the best and were very knowledgeable and helpful about my concerns. I highly recommend their customer service and I give them a million star rating because of their prompt service and how quickly they were both able to solve my issues and concerns. ”
“ My car needed to be towed in for electrical issues - no car available. I spoke to Jackie, she got me a car within 30 minutes and has gone way out of her way to help me. I have been working with Orest Sosnivka in sales. He too has been extremely helpful, respectful and knowledgeable. ”
“ Pejman was a very kind and helpful salesman! He broke down all the pricing and options for us so that we could get a reliable family vehicle. I really appreciate him making the process seamless and efficient. He even reached out the morning after our purchase, congratulating us offering to go over any features in the vehicle if we needed assistance. Wonderful customer service! Also, I had also called multiple Kia dealerships and no one was real knowledgeable on working with military members who are trying to register their vehicle in their home state. I spoke with Jackie at McGrath who is a former marine and was able to get the process started before we even got to the dealership. These guys got it done and helped us through the process, so would definitely recommend them over us Kia dealerships for military members. Lastly, I did not catch his name, but another salesman took some time to play with and color with my 3 year old. Going above and out of the way to make us feel comfortable. I can't express how much I appreciate that as a mom and it was the extra step that made us want to buy the vehicle from this dealership. Thank you to everyone at McGrath Kia for the wonderful purchasing experience! We love our new Telluride! ”
“ Thank you Isabella for your patience and professionalism you were the best! I had a great experience ❤️ ”
“ Worked with Wayne and Neil! Very good salesman made sure I walked out with what I wanted plus more! Very good and professional people! ”
“ We weee helped by Wayne and he was extremely kind and knowledgeable made our car buying experience seamless ”
“ (Translated by Google) undefined (Original) Thanks Mike! ”
“ (Translated by Google) undefined (Original) McGrath Kia of Highland Park has been phenomenal to work with. Excellent customer service. I came in initially for service on my Kia Sportage. The best customer service I’ve had with a car dealership. Bri really took care of us and gave us a wonderful rental to use. After our car was serviced, we came to look at a new 2025 Kia Sportage. Mike and Isabelle were phenomenal to work with. We came in with a number in mind and they gave us a great deal. No long wait. Extremely kind. Great customer service overall. ”
“ (Translated by Google) undefined (Original) Thank you Mike and Tracy for helping with my new telluride! Great customer service from start to finish ”
“ (Translated by Google) undefined (Original) All the staff is very friendly, knowledgeable, and helpful! ”
“ Great experience purchasing new Kia Sportage with Nicolas! ”
1. Kia’s New Vehicle Limited Warranty includes a 10-year/100,000-mile powertrain limited warranty and a 5-year/60,000-mile basic limited warranty. All warranties and roadside assistance are limited. See your Warranty and Consumer Information Manual or your Kia retailer for warranty details.

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“ They are doing very professional and polite. I am going to their dealership for all my car's services. For buying a KIA , I recommend them ”